Evaluating the Moodle Platform's Support for Higher Education from the Students’ Viewpoint: A Field Study at the University of Constantine2

Abstract

This study aims to assess the Moodle platform effectiveness in supporting the educational process from the students’ perspective at the Faculty of Economic, Commercial, and Management Sciences at Constantine 2 University. The evaluation is based on four core dimensions: usability, content quality, interactivity, and technical performance. A descriptive-analytical approach was adopted depending on questionnaire administered to a sample of students. The findings indicate that Moodle’s overall effectiveness below the expected level, with weak utilization, moderate content quality and technical performance, and relatively better interactivity. The study highlights the need for technical and pedagogical improvements to enhance the quality of university e-learning.